Directors
Paul English
David Radcliffe
Steve Shutts
A management consultant for 14 years, Paul originally worked in the Financial Services Sector where he fulfilled roles in marketing, communications and people development. Paul works with clients to develop cohesive strategic direction connecting customers and people. Clients include, Sky, SGHambros and RWE nPower.
p.english@thenortongroup.co.uk
David was a head of management development programmes with British Telecom International before he moved into consultancy in 1991. David has a strong focus on robust process and measured outcomes, bringing discipline and sustainability to engagement activity. David is currently working with SGHambros, RWE and the Charities Aid Foundation.
d.radcliffe@thenortongroup.co.uk
Steve was the first Head of Strategic Marketing at Sainsburys, and brings a wealth of experience in customer loyalty, the prepaid market and B2B sales management, combining these externally focused projects with his role as business facilitator and mentor. Steve is regularly invited to lead corporate events where an engaging, listening style is combined with sharp observation that helps both presenter and audience to optimise their outputs. Steve works with RWE, Hambros and News International, and leads the prepaid/loyalty projects for Norton Group.
s.shutts@thenortongroup.co.uk
Team
David Christie
Gill Shutts
Mark Hales
Our Associate Team
David has extensive experience as a communications and training consultant across several sectors including telecoms, utilities, and retail. Prior to joining The Norton Group, David was Training Manager at Ottakar’s plc. Working currently with Vodafone’s multinational enterprise organisation, David is responsible for Marketing Communications projects to support global sales development. David also has extensive UK and international experience on managing communications through organisational change, for clients including RWE and Cambridge University.
d.christie@thenortongroup.co.uk
Gill Shutts, the friendly face of Norton Group’s administrative services, has been working with the company since returning to work after maternity leave. In her pre-maternal days she fulfilled various secretarial/PA roles within the Sainsbury Group, concluding as secretary to the Deputy Chairman.
g.shutts@thenortongroup.co.uk
As our design director, Mark has experience of working with both internal and external audiences, translating messages into clearly understandable and engaging material that underpins the way our clients brands should be communicated. Mark has 15 years of professional experience in both design consultancy and in-house retail design management environments. Clients have included British Airways, Transport for London, Mothercare, Michelin, Umbro, Debenhams, Vodafone and Rolls-Royce.
m.hales@thenortongroup.co.uk
Our extensive associate network gives us a wide set of specialist skills to draw on and allows us to create a team precisely tailored to the specific needs of your organisation. We blend skills, experience and personalities to create the right fit with your needs and deliver great value for money and a measurable return on your investment.
