A management consultant for 14 years, Paul originally worked in the Financial Services Sector where he fulfilled roles in marketing, communications and people development.

As a consultant, Paul planned and implemented a programme to launch the Royal Bank of Scotland culture into the newly acquired NatWest Group. RBS received a National Training Award for this implementation programme where training was delivered to c13,000 people.

He works closely with the Internal Communications Director and team at BSkyB. He has worked to define the strategy and culture of the department, extending its role and status across the organisation. The Norton Group also provides a further 3 of its team into BSkyB to support their engagement activity.

Paul is also retained by RWE npower in HR and Internal Comms to manage, plan and coordinate employee engagement activity. He has worked in RWE for over 2 years, also including work in Thames Water. His other clients currently include Vodafone and Halifax Bank of Scotland.

An Oxford Graduate, Paul is an associate of Warwick Business School’s Enterprise Centre, a Freeman of the City of London and a liveryman of the Worshipful Company of Management Consultants.

Paul is a commissioned author for the Institute of Directors, having written a series of business development materials that focused on engaging employees to deliver strategic objectives.
p.english@thenortongroup.co.uk

Consultant
David has extensive experience in communications and training across several sectors including telecoms, utilities, and retail.

David was also instrumental in The Norton Group’s work with the RWE Group which owns npower and formerly Thames Water. His focus was internal communications around restructuring npower’s IT and Corporate Procurement functions. RWE Systems UK was created as a result. Working directly with the Systems leadership team, this role involved event design and management, print and online channel development, national road-shows, and the development of induction materials.

A German speaker, David has also worked closely and extensively with RWE’s communications functions in Dortmund and Essen.

For Vodafone, David has worked with Group Internal Communications on global people and marketing campaigns, particularly on those concerned internationally and in the UK with culture, performance, and brand engagement.

Prior to joining The Norton Group, David was for four years Training Manager at Ottakar’s plc, the bookstore business. In this role David developed and delivered a comprehensive range of training programmes in areas such as management development, customer service, and HR best-practice. He developed a proprietary e-learning solution for new booksellers in conjunction with the London College of Communication. This e-module has since been adopted by Waterstone’s following their acquisition of Ottakar’s in August 2006.

For Dale Carnegie, David has also coached managers from a wide variety of private and public sector organisations.
d.christie@thenortongroup.co.uk